What Personally Identifiable Information does Clean Guru collect?
The primary purpose of collecting information from you is to provide you with a safe, smooth, effective, and personalized experience. We will only collect information about you that we consider necessary to achieve this purpose.
Generally, Clean Guru collects information in several ways. Some information is gathered when you register. This includes your name, company name, mailing address, phone number, email address, User Name, password and credit card information. Where possible, we indicate which fields are required and which fields are optional. We also collect personal information when you report a problem, either through the Sites' email, direct mail, or via telephone. We may also ask for personal information at other times, including, but not limited to, when you make payments to Clean Guru. If you contact Clean Guru, we may keep a record of that correspondence. We also may ask you questions in a survey concerning your cleaning business or when gathering data to prepare a bid, the answers to which are never associated with any personally identifiable information but are viewed for general customer feedback and satisfaction as well as for the purpose of making our system more accurate for all users and subscribers.
What are "cookies" and how does Clean Guru use them?
- Remind us of who you are when you login and to access your account information in order to deliver to you a more personalized service;
- Measure your visiting patterns in the aggregate. Aggregate data (data gathered across all user accounts) may be gathered in a non-personally identifiable form to build higher quality, more useful online services by performing statistical analyses of the collective characteristics and behavior of our visitors, such as how long and how often users and subscribers view certain pages;
- Determine your click stream to our Sites;
- Better personalize the content that you and other users and subscribers will see on our Sites; and
- Collect IP addresses for system administration.
How does Clean Guru use my information?
Clean Guru uses your information to provide you with a customized browsing experience. We also may use your personal information to process orders (like submitting your credit card, name and zip code to the credit card processor so your payment goes through properly); resolve disputes; troubleshoot problems; respond to your inquiries; detect and protect against error, fraud, or other criminal activity; and enforce our User Agreement. Clean Guru also reserves the right to use your data, without linking it to you personally, for the purpose of determining accuracy of building data used by our system to make the bidding process easier and more effective for you. Additionally, we may use your information to contact you about products or services we, affiliated companies, or authorized vendors may have to offer. You may cancel your authorization for this at any time.
Who is collecting information?
When you are using the Sites and are asked for personal information, you are sharing that information with Clean Guru, affiliated companies and our authorized vendors, unless we specifically state otherwise or unless we are processing a payment during which information is given to the credit card processor. If data is being collected and/or maintained by any company other than Clean Guru its affiliated companies and/or authorized vendors, you will be notified prior to the time of the data collection or transfer.
Please be advised that Clean Guru advertisers or websites that have links on our Sites may collect personally identifiable information about you. The information practices of those websites linked to Clean Guru Sites are not covered by this privacy statement.
With whom do Clean Guru sites share my information?
Other Clean Guru users will not have access to any personally identifiable bid information you enter such as the company name, contact name or location of any building you are bidding on. In addition, Clean Guru will not sell or distribute your personally identifiable bid information.
Clean Guru will not disclose your personally identifiable information except with our affiliated companies or authorized vendors, unless we have your permission or under special circumstances, such as those described below.
Clean Guru Employees and Contractors: Some of our employees and contractors are subject to non-disclosure agreements with us. These and other legal restrictions prohibit their use of the information you provide us for any purpose except to facilitate the specific Clean Guru related operation, unless you explicitly agreed or gave your prior permission to them for additional uses.
Advertisers: If you complete a transaction with an advertiser linked to Clean Guru, the information obtained during your visit to that advertiser, and the information you give, may be provided to the advertiser. Advertisers linked to the Sites have separate policy practices for which Clean Guru has no responsibility or liability.
We cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Policy. For example, we may be forced to disclose information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users or subscribers may abuse or misuse your personal information that they unlawfully collect from the Sites. We use industry standard practices to protect your privacy, however, we do not promise, and you should not expect, that your personal information or private communications will always remain private.
What are my choices regarding collection, use, and distribution of my information?
Clean Guru will contact you if you complete a contact form on the Sites, if you sign up for a membership, or if you contact us directly by phone or email. We may also send you email regarding our products and services. Only Clean Guru, our affiliated companies, authorized vendors, or agents working on behalf of Clean Guru, will contact you. Clean Guru may communicate with you via telephone, email, or direct mail. If you do not wish to receive such communications, contact us through the form provided on the Sites or write to us at the following address:
1606 Smith Road
Temperance, MI 48182
Please be advised that if you complete a contact form on the Sites, you have expressly agreed to be contacted via telephone by Clean Guru, regardless of whether you are listed on the National or State Do Not Call Registries.
How may I use other users' information?
Recognizing the global nature of the Internet, you agree to comply with all applicable local laws and rules regarding online conduct and privacy, as well as content. Specifically, but not as a limitation, you agree to comply with all applicable laws regarding transmission of technical and personal data exported from the United States or the country in which you reside.
Spam: We do not tolerate spam. You are not licensed to add us or any registered user to your mail (email or physical mail) list without his or her affirmative consent. You are not licensed to use spam in promoting Clean Guru.
What security precautions are in place to protect the loss, misuse, or alteration of my information?
Whenever Clean Guru handles your personal information, we take steps to ensure that your information is treated securely and in accordance with the relevant User Agreement and this Policy. Your information is stored on our servers located in the United States. We use procedural and mechanical safeguards to protect your personal information against loss or theft as well as unauthorized access and disclosure to protect your privacy, including encryption.
Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. We cannot, therefore, warrant or ensure the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
How are children's privacy protected?
Persons under the age of 18 (or 21 in some states) are not authorized to use the Sites. Those persons are prohibited from submitting any personal information to us. We do not sell or rent personal information about any of our users or subscribers, regardless of age.
Any questions regarding this statement should be directed to Info@CleanGuru.net.
This Policy is the sole authorized statement of Clean Guru's practices with respect to the online collection of personally identifiable information and the usage of such information. Any summaries of this Policy generated by third party software or otherwise shall have no legal effect, are in no way binding upon Clean Guru, shall not be relied upon in substitute for this Policy, and neither supersede nor modify this Policy.
Clean Guru reserves the right to transfer any and all information that we collect from visitors, or that we otherwise collect concerning or in connection with the Sites, to a third party in the event of a sale or other transfer of assets or of any portion of our business.
Ultimately, you are solely responsible for maintaining the secrecy of your Passwords and/or account information. Please be careful and responsible.