CUSTOMER STORY

How Clean Sweep Office Cleaning won a client with its first CleanGuru proposal

Before CleanGuru, bidding meant a lot of bookwork and guessing for Michael Mogell. When Clean Sweep Office Cleaning went full time, his wife found CleanGuru online. In his first week, he sent a proposal to a client who was comparing several cleaning companies, and she called back ready to get started.

Michael Mogell, Clean Sweep Office Cleaning

Key takeaways

Won a client in week one. A client comparing several cleaning companies picked Clean Sweep after his first CleanGuru proposal.
Proposals from a couple of numbers. Punch in a few numbers, and you get a detailed proposal you can tailor to the job.
Easy to learn. Michael chose CleanGuru because it was easy and the training videos were simple.
Speed wins jobs. Clients often ask how soon he can start as soon as they see his proposal.
Bid from anywhere. He builds proposals at his office computer, on his laptop after a walk-through or on his phone.
Grows with the business. He now uses time tracking and account scheduling too.

Full transcript

Too much guessing

It was a lot of work: bookwork, back-end work, a lot of guessing, and I didn’t really know all the details. So when we went full time and started doing this regularly, we had to make it a better company. We had to make it an easier process, something we could rely on, make it happen quickly, give them a nice proposal and lay it all out.

Finding CleanGuru

I was researching things, and my wife came across CleanGuru online. So I started looking into it, and it seemed very easy to implement, easy to look at and easy to learn, and a lot of it was already built. You punch in a couple of numbers and, basically, boom! You’ve got a proposal.

And it goes into a lot of detail, and you can modify all the details to your specific niche or your specific need or whatever you’re working on at the moment.

Easy training videos

I chose CleanGuru because it was easy. It was very easy, and the training videos were simple. You could see yourself as the guy, like, “Hey, I’m going through that right now, and I could be that later.”

She goes, “Absolutely, and we’d like to go ahead and get started.”

A new client in the first week

I sent out a proposal the first week that I bought the CleanGuru program. I remember this was a client who was looking at several cleaning companies. She specifically called me back, and she said, “Your proposal is very detailed.” And I was like, “Well, thank you.” I said, “Was everything in it that you needed to see?” She goes, “Absolutely, and we’d like to go ahead and get started.”

Speed matters in cleaning

In the cleaning business, you have to do things quickly, right? If I don’t call them back that day, they’ve already chosen someone else. When they call me and I put a proposal together, they’re like, “How soon can you start?”

Bidding from anywhere

CleanGuru is very accessible. I can do it off my computer in the office. I can walk out of an account, set up my laptop and immediately put the program in place. I can do it on my cell phone. So it’s all done on the fly as you go, and it’s all detailed.

A system that grows with my business

Right now, we’re pretty much using the system thoroughly and completely to its full advantage, with time tracking and account scheduling, and it just keeps evolving with my business.

Talking to the owners

Any time I have a question, I can even talk to the owners, and that doesn’t happen with a lot of companies. Usually I don’t know who I’m talking to, and I don’t see their face. With him, I see his face. I see their business. I can talk to him on the phone if I need to. I’ve been on a video chat with them.

It’s a pretty good system, like I said, and it’s helped my business grow tremendously. It’s all about growth and moving forward, and this system has been right there with me the whole time.