How Ellis Cleaning Solutions grew from one client to more than 60 with CleanGuru

Full transcript

Finding software that had everything

So my name is Ken Ellis. Along with my wife, Grace Ellis, we own Ellis Cleaning Solutions, based in Edwardsville, Illinois. After lots of research on several other software companies, we found that CleanGuru had everything we needed to run our business effectively and successfully.

Proposals, invoicing, inspections and timekeeping

CleanGuru helped us with those challenges by providing, within their software, a way to invoice clients on a monthly basis and, obviously, to send them an initial proposal. It also allows us to do inspections, and it allows us to track our employees’ hours.

A difference from day one

They have an awesome support team that walked us through the system and showed us how to set up everything that was specific to our company. It made a difference from day one.

We were able to use their software to send out proposals, where before it was a much longer process. Now we just plug in the information, it creates the proposal, and all I need to do is email that prospective client. It was very quick to get started and to put the software into place. A very, very short learning curve, which was awesome.

Hard to run a business without it

I would say, hey, your business isn’t going to run successfully, and you won’t cut all this time out, without using a company like CleanGuru.

Before using CleanGuru, or maybe right at the start, we may have had one client. At this point, we’re pushing 60 to 65.

From one client to more than 60

CleanGuru was a big part of getting basically all of our jobs. The feedback we would get from clients was, “Wow, this is such a professional quote.” When prospects received our proposal from CleanGuru, they basically emailed me back ready to sign and go for it. The bidding part of the software has done tremendous things for us.

Before using CleanGuru, or maybe right at the start, we may have had one client. At this point, we’re pushing 60 to 65.

Support that calls back fast

They probably have one of the best customer support teams out there. Their support team is phenomenal. You leave them a message, and they’ll call you back within a half hour. So that was always great. Love it.

The best invoicing out there

Their invoice feature is the best that’s out there. I’ve looked at several other invoicing programs, and I would never go with anyone besides CleanGuru. It’s very easy to edit. Anything you need to change, you can do on the fly. It’s just very easy, user-friendly software.

You do billing on the first of every month, and it probably takes me 30 minutes to send all the invoices to our customers and clients. So it’s very, very easy. It’s not even noticeable.

Worth more than the monthly fee

The value that CleanGuru provides to a cleaning company is just unheard of. CleanGuru is worth the monthly fee and would be worth much more. One of the biggest things is the time it saves. I can’t imagine how long it would take to do a lot of the processes we have to do on a daily, weekly and monthly basis without software as great as CleanGuru.

Any time a business is looking for software for commercial cleaning, CleanGuru is the only software we recommend.