Blog

That’s right – I said CAMPING may hold the secret to building a successful cleaning business. How can I suggest such a thing?? Lots of folks love camping – and equal number would probably place it high on their least favorite things to do. Before you’re done watching this fast paced video, you’ll understand what […]

No you didn’t mis-read what I said – I mean it. If you want it done right, you shouldn’t do it yourself! And I know that that goes against nearly everything you’ve been told your whole life. But here’s the thing…the whole idea that you, and only you, can be counted on to get it […]

It’s true -when you’re making a sales or customer service call, people get a ‘picture’ or idea of you – what you look like and what kind of person you are. We all do it – it’s human nature. So, if that’s the case, when is the last time you took a minute to think […]

That’s right, I’ll say it… You’re Not In The “Cleaning Business” ..at least, that’s not the whole truth by a long shot! Don’t get me wrong. I was always proud to own and operate a janitorial cleaning company. Always. But, the idea that you or I are ‘just a cleaner too who happens to be […]

You hear it all the time – people want an ‘apples to apples’ comparison, at least they THINK they do. But, you sure as heck don’t, at least not when it comes to explaining the differences between you and your competitors. Before you’re done watching this fast paced video you’ll hear Dan describe how and […]

First of all, let’s be clear – there’s a time for ‘shooting the bull’. There is. I mean, if you don’t take some time each day to touch base with your people, just to ‘visit’, at least for a little while, well you’re really missing the boat and half the fun of owning a cleaning […]

People don’t work just for money; at least they don’t in cleaning businesses that makes them feel a part of something bigger – like a team! Watch this video to hear Dan share several personal stories that clearly illustrate this important management principle and how you can get started engaging your cleaning associates in a […]

As usual, let’s get right to it. What are these windows of vulnerability, and why do I need to know how to survive them? Ok, let’s say the cleaning person you have assigned to one of your best accounts for a long time has just left to retire. Or, let’s say, at another one of […]

Well, maybe – maybe not. Deciding on what ‘tool’ to use for maximum results is what this video is all about. Watch it now and you’ll hear Dan share a personal story and then give 3 practical examples for janitorial cleaning businesses about on how to decide which ‘tool’ to use and WHY it can […]

Scary, I know, but let’s be honest; today isn’t like yesterday. Yesterday, you might have been able to “pick and choose” which buildings you wanted to clean. Today, you’re just downright grateful for every customer you have and every office you clean! Yesterday, you could expect to see at least a few decent applicants apply […]