Should You Drop ALL Difficult Cleaning Customers?

Whether you’re just starting a cleaning business or simply want to learn new and better ways to keep your existing janitorial or residential cleaning company profitable, in these videos Dan covers everything from the latest trends in janitorial bidding, invoicing and inspection software to proven marketing strategies to help you grow.

If they’re ‘out of line’, blatantly disrespectful, and completely unreasonable – that’s one thing. But, if they’re simply a negative ‘Nancy or Ned’ that may be something else. There’s a difference between being simply a ‘downer’ – and being unreasonable (or unprofitable). One may be something you need to handle by discussing or dropping them; the other may be something you can manage by simply keeping a useful perspective about.

Check out today’s fast paced video where Dan talks about the difficult topic of handling difficult commercial cleaning customers. While understanding there’s some behaviors that are absolutely not acceptable, Dan tries to talk about considering trying to be a bit patient when dealing with contacts at the buildings you clean who are more miserable, surly or depressed than unreasonable. It’s a tough topic, but one worth giving some perspective and possibly time to – before thoughtlessly reacting to.

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Thanks for watching our video, Should You Drop ALL Difficult Cleaning Customers? but also be sure to listen to Are They Strangers or Something Else? where Dan tells a quick story about a chance encounter with some ‘strangers’ he and his wife came across leaving a restaurant – and how it identified a small change in the form of a daily habit – you may want to consider. The little difference has the power to potentially create a series of positive moments throughout your day

Plus, we hope you continue to check out Dan’s weekly videos in the future to hear his latest ideas, tips and strategies ‘concerning things you’re concerned about’, such as how to bid cleaning jobs profitably. You’ll quickly discover practical keys about what it really takes to flip a cleaning company from painful to profitable. Want to flip yours?

Whether you’re just starting a cleaning business or simply want to learn new and better ways to keep your existing janitorial or residential cleaning company profitable, in these videos Dan covers everything from the latest trends in janitorial bidding, invoicing and inspection software to proven marketing strategies to help you grow.

Small changes, small habits…..can create BIG differences, BIG results.

Check out today’s fast-paced video where Dan tells a quick story about a chance encounter with some ‘strangers’ he and his wife came across leaving a restaurant – and how it identified a small change in the form of a daily habit – you may want to consider. The little difference has the power to potentially create a series of positive moments throughout your day.

Please leave your comments below

Thanks for watching our video, Are They Strangers or Something Else? but also be sure to listen to Can You Pull The HR Trigger? where Dan shares a story about his 98 yr. old mother and how hard it is for the companies hiring staff to care for elderly residents is. Then, he offers one idea to consider in trying to have enough staff so you feel comfortable enforcing your HR rules.

Plus, we hope you continue to check out Dan’s weekly videos in the future to hear his latest ideas, tips and strategies ‘concerning things you’re concerned about’, such as how to bid cleaning jobs profitably. You’ll quickly discover practical keys about what it really takes to flip a cleaning company from painful to profitable. Want to flip yours?

Whether you’re just starting a cleaning business or simply want to learn new and better ways to keep your existing janitorial or residential cleaning company profitable, in these videos Dan covers everything from the latest trends in janitorial bidding, invoicing and inspection software to proven marketing strategies to help you grow.

Times like these – with the difficulty in finding and keeping staff – requires creative ideas. It’s not easy, but there has nearly never been a more important time to come up with and try some.

Check out today’s fast paced video where Dan shares a story about his 98 yr old mother and how hard it is for the companies hiring staff to care for elderly residents is. Then, he offers one idea to consider in trying to have enough staff so you feel comfortable enforcing your HR rules without worrying you won’t have enough help to get the homes or offices you clean serviced.

Please leave your comments below

Thanks for watching our video, Can You Pull The HR Trigger? but also be sure to listen to He Wasn’t Listening where Dan shares a story about a recent trip to the local sporting goods store where an energetic, but misguided salesman’s desire to hard sell something, may have lost him selling lots of things to me in the future; a lesson all of us need to be reminded of.

Plus, we hope you continue to check out Dan’s weekly videos in the future to hear his latest ideas, tips and strategies ‘concerning things you’re concerned about’, such as how to bid cleaning jobs profitably. You’ll quickly discover practical keys about what it really takes to flip a cleaning company from painful to profitable. Want to flip yours?

Whether you’re just starting a cleaning business or simply want to learn new and better ways to keep your existing janitorial or residential cleaning company profitable, in these videos Dan covers everything from the latest trends in janitorial bidding, invoicing and inspection software to proven marketing strategies to help you grow.

I very likely would have bought more the next time, if he would have listened to me this time. Let me explain.

Check out today’s fast paced video where Dan shares a story about a recent trip to the local sporting goods store where an energetic, but misguided salesman’s desire to hard sell something, may have lost him selling lots of things to me in the future; a lesson all of us need to be reminded of.

Please leave your comments below

Thanks for watching our video, He Wasn’t Listening but also be sure to listen to Vacation Lesson where Dan shares something that happened when he and his family were on vacation and how he learned a simple trick to building fun and relationship. He encourages business owners to come up with ways to apply the idea to achieve results while building camaraderie in their own companies.

Plus, we hope you continue to check out Dan’s weekly videos in the future to hear his latest ideas, tips and strategies ‘concerning things you’re concerned about’, such as how to bid cleaning jobs profitably. You’ll quickly discover practical keys about what it really takes to flip a cleaning company from painful to profitable. Want to flip yours?

Whether you’re just starting a cleaning business or simply want to learn new and better ways to keep your existing janitorial or residential cleaning company profitable, in these videos Dan covers everything from the latest trends in janitorial bidding, invoicing and inspection software to proven marketing strategies to help you grow.

Is it possible to achieve goals without making everything a competition between everyone?

Check out today’s fast paced video where Dan shares something that happened when he and his family were on vacation and how he learned a simple trick to building fun and relationship. Then, he encourages business owners to come up with ways to apply the idea to achieve results while building camaraderie in their own companies.

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Whether you’re just starting a cleaning business or simply want to learn new and better ways to keep your existing janitorial or residential cleaning company profitable, in these videos Dan covers everything from the latest trends in janitorial bidding, invoicing and inspection software to proven marketing strategies to help you grow.

Between the cleaning issues and the people problems, it’s easy to think that cleaning is just a crazy business. It’s easy, but it’s not necessarily correct.

Check out today’s fast paced video where Dan shares a story about a lunch he recently had with a young man who owns, not one, but several cleaning business, and how his thoughtful approach to running his operation has resulted in a calm and growing company, rather than one that’s crazy and struggling. And, how you can too.

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Whether you’re just starting a cleaning business or simply want to learn new and better ways to keep your existing janitorial or residential cleaning company profitable, in these videos Dan covers everything from the latest trends in janitorial bidding, invoicing and inspection software to proven marketing strategies to help you grow.

Hope you enjoy this video as much as Dan did – when his 1 year old grandson Dawson ‘snuck’ into the office to record his masterplan to takeover CleanGuru.

Check out today’s fast paced video where Dan shares a video his two son’s surprised him with; starring his 1 yr old grandson; seems the boys snuck Dawson into the office when Dan (grandpa) wasn’t looking. Yep, as if there’s not enough pressure, now Dan’s got to keep an eye out on the grandkids who seem to be scheming behind his back. But, grandpa sure does thinks he’s cute.

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Whether you’re just starting a cleaning business or simply want to learn new and better ways to keep your existing janitorial or residential cleaning company profitable, in these videos Dan covers everything from the latest trends in janitorial bidding, invoicing and inspection software to proven marketing strategies to help you grow.

Today’s episode starts with a trend affecting Netflix, but it’s really something every business owner needs to recognize. Today isn’t yesterday, and the companies that survive and grow are often the ones who not only recognize changing conditions, but thoughtfully respond to them.

Check out today’s fast paced video where Dan shares a story of how the client’s ability to quit, change and switch has never been greater, easier. Then, he explains how that challenge (opportunity) can be seen in and responded to whether you’re running a streaming service, offering a software or providing cleaning.

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Whether you’re just starting a cleaning business or simply want to learn new and better ways to keep your existing janitorial or residential cleaning company profitable, in these videos Dan covers everything from the latest trends in janitorial bidding, invoicing and inspection software to proven marketing strategies to help you grow.

It’s an easy mistake to make. When we’re busy or over-sure of ourselves, it can be tempting to think one of our clients, reporting a problem – is simply mistaken, or exaggerating. But, are they?

Check out today’s fast paced video where Dan shares how we painfully learned to carefully listen to and check out every issue pointed out by a customer. He explains what he found – and very often continues to find when he and Tony check out problems mentioned by clients.

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Whether you’re just starting a cleaning business or simply want to learn new and better ways to keep your existing janitorial or residential cleaning company profitable, in these videos Dan covers everything from the latest trends in janitorial bidding, invoicing and inspection software to proven marketing strategies to help you grow.

Trust? Can I, should I trust someone, is something we’re all wondering – especially when it comes to business dealings. What impacts that decision? What does it take to ‘meet the bar’ of trust?

Check out today’s fast paced video where Dan shares a story of how it took time – for someone to eventually learn to trust him, and what they story can teach each of us about one way people answer the question. Then, he describes several opportunities we have in running our cleaning companies to build trust.

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