Sometimes one small thing ruins EVERYTHING. Cleaning can be like that. A mark on a wall, a spot on the glass, a stain on the carpet, even the wrong size trash liner being used - any one of these small things can spoil customer’s opinion of our residential or office cleaning - in a split second.
Check out today’s fast paced video where Dan shares a personal story that illustrates the importance of small cleaning issues. Then, he shares a practical strategy of how we can ‘arm’ our cleaning team with solutions to ‘eliminate small mistakes… before they turn into big complaints’.
Thanks for watching our video, One Bad CLEANING Apple, but don’t stop there, be sure to check out our video, Achieving CLEAN with UN motivated Employees where Dan highlights the importance of also looking at worse case scenarios where even good employees occasionally show UN- motivated; then offers ideas for achieving ‘clean’ – regardless of employee motivation, on any given day.
You’ll watch a few, short minutes of video loaded with practical ideas, tips and strategies about what it really takes to flip a commercial cleaning or residential maid service business from painful to profitable. Want to Flip Yours?