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Ever come across an unusual cleaning project – maybe a stripping and refinishing project that looks let’s just say – unpredictable? Well, we have – and through painful lessons like the one Dan will share in this video. Watch this fast paced video to learn a valuable strategy that shows your customer you’re interested in […]

OK, no more theory! Let’s look at how you can easily add marketing MUSCLE to your janitorial proposals and cleaning bids by creating powerful COVER LETTERS. First, make sure that during your initial walk through, as well as during any conversations with your prospect, you are taking GOOD NOTES on each comment, complaint, ‘pet peeves’ […]

Does YOUR cleaning business have a ‘magnet’ when it comes to what your employees are drawn to when it comes to the hours, scheduled time or number of days times they would like, no LOVE, to work. Well, ours did – and if yours do too, it may hold the key to reducing turnover while […]

Frankly, most people think of a cleaning bid cover letter as a weak, nearly meaningless, part of any janitorial proposal, nothing more than a formality. Don’t believe it – It couldn’t be further from the truth! No, in fact, put it together the RIGHT way, and your bid cover letter can become one of, if […]

Ever heard the expression,’ We lose a little on every job…but make it up in VOLUME’?? It’s suppose to be funny – but, it’s not if you’re doing lots of work but end up making little or no profit. Watch this fast paced video to find out why this can happen and more importantly what […]

We get this question a lot – WHEN is the best time to for your janitorial business or maid service to RAISE prices? Well, the short answer, of course, may be something like – when the customer will happily accept it – without a fuss. Right? Sure, sounds simple, but when in the world will […]

What do your cleaning business prospects and customers love as much as they love FREE? Watch this fast paced video to find out. You’ll learn how you can easily add this secret ingredient to your marketing, selling and yes, even customer services – anytime you want – and get a handful of practical examples too! […]

This old wisdom says it all. Go shopping when you’re hungry, and you may come back with everything in the world, except what’s good for you! You know how it goes. With eyes bigger than our stomachs, we load up on way more than we need. And sometimes treats have a way of sneaking in – forcing vegetable […]

When should you call your janitorial prospects back? What should you say? How often is too often to call back? It’s an important question cleaning business owners often ask. After they deliver a cleaning bid or janitorial proposal, salespeople want to follow up with their prospect – without being a nuisance or acting desperate. Watch […]

Ever had one of your customers cut back on the cleaning to save money? My guess is a big YES, you have – us too. In fact, we probably all have at one time or another. Anyway, it may have sounded something like this: ‘We need to cut our cleaning expense in half, so we need […]