Should You Be Upfront with Customers?

Whether you’re just starting a cleaning business or simply want to learn new and better ways to keep your existing janitorial or residential cleaning company profitable, in these videos Dan covers everything from the latest trends in janitorial bidding, invoicing and inspection software to proven marketing strategies to help you grow.

It may feel scary – a risk, to be transparent, upfront with your cleaning clients when there is a problem you may have caused or a mistake you have made.   But, is it better to just say nothing and ‘work around it’, hoping things will change – or face it and risk what may seem like everything?

Check out today’s fast paced video ‘Should You Be Upfront with Customers?’ where Dan gives a personal story about his ‘lawn care guy’ that opens up a window into seeing what may be the best strategy to take when you’re faced with a difficult situation – you are responsible for.

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Thanks for watching our video Should You Be Upfront with Customers? but also be sure to listen to Is the Problem You Don’t Have a Distance Measuring Device? where Dan shares 3 personal stories that makes it clear why the key to cleaning success, like the key to golf competency, is often NOT found in gadgets, but rather – in our minds and in our ability to humble ourselves to ask for a new, better plan and in our willingness to implement it.

Plus, we hope you continue to check out Dan’s weekly videos in the future to hear his latest ideas, tips and strategies ‘concerning things you’re concerned about’, such as how to bid cleaning jobs profitably.  You’ll quickly discover practical keys about what it really takes to flip a cleaning company from painful to profitable.  Want to flip yours?


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