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A janitorial business cleaning mostly small jobs where only one person is needed to clean each night may be jealous of the big company cleaning large buildings – where maybe a dozen or more employees are scheduled each night.  The big company may be jealous too.  They may be tired of having to deal with […]

It happens, right? It certainly happened to us. You break a plaque on a wall or a decorative figurine on someone’s desk. Your floor crew forgets to clean-up everything at the end of a tough job – leaving your customer to walk in and find the mess in the morning. Your cleaner leaves the back […]

It can be overwhelming. Yep, if they’re not careful, cleaning business owners can find themselves excessively worrying about everything from employees and customers to equipment and schedules – practically 24/7. But too much is well, too much. We all need to find a time for relaxation – a time to give our mind a rest […]

You already know how important I think it is to workload every office-cleaning job you bid on. Getting a calculated cleaning time by gathering the actual dimensions, or at the very least, the cleanable sq. ft. of the building is a must. How else will you be able to determine a number of hours per […]

Using templates can be a very efficient tool in leveraging your time. That’s right, using standardized formats can go a long way in helping cleaning contractors handle the sheer number of bids, letters and requests in a manageable way – BUT, they won’t be nearly as effective as they could be, unless you take the […]

I don’t have the time. I can’t find the time. There’s never enough time. We’ve all heard people say these things – you may have even found yourself saying them once or twice. We all feel it, don’t we – the pressure of trying to get everything done – fit it all in to our […]

Dominating team vs. good in the clutch – which is better? That’s a question Dan heard being discussed on the radio. What he learned from that discussion that leads us to today’s tip. Is it better to be the domination cleaning company or the one that can land the job under pressure? Watch this fast […]

It’s too much. It’s not just mind-numbing TV shows or the so-called experts yelling at us all day on talk radio – or the endless online surfing. It can also be our neighbors, family and friends who, in spite of their good intentions can quickly drag us into the emotional quick sand of whining about […]

It’s hard not to want your prospect or customer to like you. It’s natural. We all like to be liked. The tip in today’s video is – to not focus on it. Now, that may sound strange, but it may not be as strange as you think. And, when you find out why – you’ll […]

All you seem to hear about is the power of – maximums. Maximum Speed! Maximum Returns! Maximum Protection! Well, I’m hear to tell you about the power of minimums! Specifically – Minimum Frequencies, Minimum Profit Per Month and Minimum Number of Hours Let’s take them – one at a time. First, minimum frequency – for […]