Blog

Ever went to a building to take measurements so you could figure out how much to charge for a carpet cleaning or tile job? Ever had to go back a second – or third time? Yep, it can happen – it used to happen to us. But not anymore, or at least very, and I […]

What good could come from NOT getting the cleaning job you’re bidding on? Well, plenty. That’s right, sometimes it’s not whether or not you get the job – it’s how you handle yourself no matter which way they decide. Watch this fast paced video where Dan shares a story about how the way a business […]

I got a call one day – it went something like this… Yes, this is Steve with a management firm out here in California. We’ve just picked up a big company and one of their support buildings is out there -near you in Ohio. The cleaning is six times per week now, but I think […]

All things aren’t equal – some people get more done than others.  Why?  Well, in this video we see how you can not only spot a cleaning business owner who probably gets more done than his competitors – but, how you could dramatically increase your own productivity by implementing the same technique. Watch this fast […]

‘Oh, we’ll be able to ‘bang out’ the cleaning in no time, probably an hour! No problem.’ ‘Oh, I know this building is really dirty and hard to get to – but I’m sure we’ll be able to hire someone locally to clean it. No problem.’ ‘Oh, I see the specs call for us to […]

When things settle down – THAT’S the right time to make changes, right?! Well, maybe, maybe not.  Sometimes the answer to problems turns out to be the exact opposite of what we would naturally think.  Is this one of those times? Watch this fast paced video where Dan gives a personal story and a janitorial […]

It’s fun to think up something clever. You can see a lots of clever writing in advertising. Our local zoo advertises, for example, advertises on billboards from time to time. They will often highlight some clever or funny ‘play on words’. For example, let’s say they’re opening a panda exhibit – the sign might say […]

Why does everyone love to hear about Dan’s mistakes? Who knows? But, whatever the reason, they do – so, here’s another one that left him completely red in the face with embarrassment. Watch this fast paced video – Embarrassing Story – BIG HR Lesson for Cleaning Businesses! to hear Dan share an in-the-trenches HR situation […]

Standing in awe – admiring the Great Wall of China, sprawling over 4,000 miles, as far as the eye can see, a man asks: How in the world did they build that? And, the answer, of course, is the same way anything of value is built – yep, one brick at a time. You have […]

How can that be right? Why in the world would you want to treat the customers of your janitorial business or residential cleaning service – like prospects?! Well, the answer may surprise you and has a lot to do with human nature – and how it can quickly have us making customer service mistakes…if we’re […]